FAQ
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About Vendsmith
Products
Services
Actually machine is like your house refrigerator, it needs only minimum maintenance, just make sure that it is clean everytime when you go top up your products, but if you have any problems, This will be our aftersales service.
1. We will add u into a private whatsapp group without any other customers only you and our technician, admin and office. Should you have any problems no matter related to the machine or not, you can straight away type in the whatsapp group, we will reply you during working hours,
2. we will send you videos in how to maintain your machine and how to solve some common machine problems
3. you can even video call us to solve any problems. This will help both of us save cost as most of the time video call can settle everything. U will also have lesser downtime
4. If still cannot solve, only then we will put our guys over
These are the 4 methods we use to support all of our past customers and there isnt any problems đ
Warranty will be 24 months, the support group will always be there even after warranty, so dont be worry, we will be with you even after warranty.
1. Coin
2. Note
3. E wallet
4. Debit/Credit card
You can mix and match or take all 4, the price will differ slightly depending on what payment system u get.
Please let me know what payment system you prefer so i can give u the price
If you need further explanation, I may give u a call to explain in detail.
This is our location, we are from Juru, Penang. You can let me know if you want to visit.
HSB Vendsmith (Malaysia) - [Vending Machine Supplier èȘćšèŽ©ćæșæčćć]
016-408 3838
https://maps.app.goo.gl/ebu2nDsZEfcPEwqY8
If you are not from Penang or unable to come visit but want to see the machine, we can have a video call to see the real machine.
If you want to come visit us to see actual machine, please let me know and i will make an appointment for you. You can also see our machine if there are customers who are willing to share their location on our fb page. U may search on fb Vendsmith Vending Machine, to see some of our customer's location and see which one is nearer to you.
Dont be worry if you are not from Penang, more than half of our customers are not from Penang and we have experience serving them can deliver there as well.
Our machines are remanufactured new machines, the difference between remanufactured and refurbished
Refurbished - when the company takes in the machine, it is already a vending machine, so it is a 100% second hand machine
Remanufactured New - every single component of the machine is brand new, only the outer metal casing of the machine is second hand, inside every single component is brand new, so you can consider the machine is 90%-95% brand new.
If you are new to this business, no worries, because many of our customers are new to this also and everyone has to start somewhere right?
It is very easy, you just need to find 3 things:
1. A machine supplier (which is us, Vendsmith)
2. Product to put in your machine to sell (can easily find online)
3. Location to put machine (sports centre, shopping mall, factory, schools, hospital, housing area or condominium)
After youve made your payment, we will also add you into a private whatsapp group without other customers, only you and us, aby questions you can also ask there, very direct customer service and support to you and very suitable for newly joined customers
Dont be afraid to take the first step to earn your passive income and provide a better life for you and your family